Return Policy

Return Policy – Dunamis Perception

At Dunamis Perception, we are committed to providing high-quality products that reflect empowerment, style, and integrity. Please review our return policy below:

📿 Jewelry Returns

All jewelry items are non-refundable unless the item arrives defective or damaged.

• If you receive a defective or damaged item, you must contact us within 48 hours of delivery.
• Claims submitted after 48 hours may not be eligible for return or replacement.
• To initiate a return for a defective item, please email us at dunamisperception@gmail.com with:
• Your order number
• A clear photo of the item
• A brief description of the issue

Once your request is reviewed and approved, we will provide further instructions for your return or replacement.

📦 General Returns (Non-Jewelry Items)

Returns for non-jewelry items (such as totes, apparel, or accessories) may be accepted on a case-by-case basis and must meet the following conditions:

• The item must be unused, in original packaging, and in resellable condition.
• You must contact us within 7 days of receiving your order.
• Return shipping costs are the responsibility of the customer unless the item is defective.

❌ Final Sale Items

All sale, promotional, or clearance items are final sale and not eligible for return or exchange.

If you have any questions about your order, please reach out to us at https://www.dunamisperception.com/pages/contact. We appreciate your support and understanding as we continue to serve you with excellence and purpose.

Dunamis Perception – Elevate Your Vision.